The American Academy of Pediatrics, the nation’s leading advocacy organization for children’s healthcare, is seeking a relationship builder and social-media expert to serve as the primary engagement specialist for Neonatal Resuscitation Program (NRP) community. This position will develop content and deploy strategies to enhance global health and life support product value, build brand awareness, and cultivate relationships with customers, subject matter experts (SMEs), and volunteers. In addition, this position will manage the Neonatal Resuscitation Program (NRP) Instructor Toolkit platform, provide technical support, and identify process improvements to enhance customer experience and delivery.
Duties include: 1. Collaborate with vendors and SMEs to develop and manage content/content import and design templates for the NRP Instructor Toolkit. Routinely monitor efficacy and accuracy of content. Build and cultivate relationships with SMEs and facilitate online discussion board. Research new ways to engage NRP Instructor Toolkit subscribers and continuously analyze queries to identify new processes and content improvements. 2. Develop communications, including coordinating distribution lists, posting to social media, responding to followers, and managing brand reputation. Keep abreast of emerging social media trends and identify ways to deploy messaging in compliance with AAP social media guidelines. 3. Coordinate engagement webinars. Identify panelists, develop promotional and educational campaigns, facilitate monthly online technical webinars, and conduct post-webinar participant follow up. 4. Create infographics, video clips, and other visual assets to enhance messaging. 5. Maintain a tracking mechanism for all engagement metrics and analytics. Facilitate surveys, focus groups, and user experience studies to identify new engagement channels and strategies. Employ data visualization techniques to convey metrics to key stakeholders. 6. Manage the NRP instructor candidate process; follow-up on all submitted application materials, verify eligibility requirements, and develop and manage ongoing communications throughout the candidacy process. Provide guidance and technical support to instructor candidates. 7. Maintain and foster relationships with key global and domestic partners to further global efforts and strategic plan initiatives.
To learn more about the organization, see a full job description, and/or apply for the position, please visit https://www.aap.org/employment.
The AAP offers an excellent work environment, competitive salary, and a comprehensive benefits package. As a reaffirmation to our employee-focused culture, since 2005 the AAP has been named one of the 101 Best and Brightest Companies to Work for in the Chicagoland area. Additionally, we are an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities, and Veterans that values the strength diversity brings to our workplace.
Reasonable Accommodation: Individuals with a disability in need of a reasonable accommodation regarding the job application process may call 630-626-6297. Please note, only those inquiries concerning a request for reasonable accommodation will receive a response.
Qualifications: 1. Bachelor’s degree in business, communications, digital or graphic design or related field or an equivalent combination of relevant education and work experience required. 2. Three to four years related project coordination experience required, including social media account management, data and metrics analysis, and establishing brand recognition. Experience coordinating virtual meetings, specifically WebEx Meetings and WebEx Events, highly desirable. Experience working on global initiatives and within a healthcare association preferred. 3. Excellent writing, organizational, diplomacy, and interpersonal skills required. Proficiency in Microsoft Office and databases required, as well as strong technical acumen with the ability to learn and apply new technologies; knowledge of design software and technologies, HTML, Web editing software (i.e., SharePoint), and web conferencing software (i.e., WebEx) highly desirable.
Internal Number: 6306266000
About American Academy of Pediatrics
The American Academy of Pediatrics (AAP) is a membership organization of 67,000 pediatricians and approximately 475 staff committed to the optimal physical, mental, and social health and well-being for all infants, children, adolescents, and young adults. The AAP promotes pediatrics and advances child health priorities by developing policy, conducting research, building coalitions, raising public awareness, funding community-based projects, and supporting training and professional education for our membership.
Mission: The mission of the American Academy of Pediatrics (AAP) is to attain optimal physical, mental, and social health and well-being for all infants, children, adolescents, and young adults. To accomplish this mission, the AAP shall support the professional needs of its members.
Our fabulous benefits: Health, Dental, Vision, LTD/STD, Vacation, Sick, Holiday pay, 401K/403B, Health and Wellness Reimbursement Program, Goal Achievement Program, Tuition Reimbursement, Life Insurance and AD&D Insurance, Flexible Spending Accounts.